Acute Care

Find Help

Are you or a loved one experiencing a behavioral health crisis? If so, please call our 24-hour Crisis Hotline at
1-800-252-0227.

Appointments
To schedule an appointment for mental health or substance use services, call us at: (413) 499-0412
Our intake specialists will guide you through the process, answer your questions, and connect you with the services that best meet your needs. We offer both in-person and telehealth options to accommodate your preferences and ensure timely access to care.

Crisis Services

If you or someone you know is in crisis, we provide 24/7 emergency support. You can reach our Crisis Team at any time: 800-252-0227

Walk-In  Services

For those who need immediate help, we offer walk-in crisis services at the following location:

Community Behavioral Health Center (CBHC) at 334 Fenn Street, Pittsfield, MA 01201

If there is the risk of harm to you or another person, please call 911 or go to the nearest Hospital Emergency Room:

Berkshire Medical Center Satellite ER
71 Hospital Avenue
North Adams, MA  01247
413-664-5000

Berkshire Medical Center
725 North St.
Pittsfield, MA   01201
413-447-2000

Fairview Hospital 
29 Lewis Ave.
Great Barrington, MA  01230
413-528-0790

General Information, Referrals and Appointments: 413-499-0412
  • Do you have questions about the Brien Center’s many treatment options, programs and services? Our trained staff can help!
  • We accept referrals from hospital emergency departments, physicians and practitioners, parents and guardians, other social service agencies, courts, and family service departments.
  • Physicians and Practitioners: please call 413-499-0412.
  • Need an appointment? Call 413-499-0412 to make an appointment with your Brien Center therapist or practitioner, or to find out how to connect with any of our outpatient or community-based services.

All of The Brien Center’s staff can be reached by calling our main switchboard at 413-499-0412.

If this is an emergency, call our 24-hour CRISIS HOTLINE at 800-252-0227.

Services Directory

Learn more about The Brien Center’s many treatment options and services by exploring each of our divisions:

CBHC and Emergency Services
Crisis Assessment, Intervention and Stabilization Services

  • 24-hour Mobile Crisis Response for Berkshire County Residents of any age
  • Adult Community Crisis Stabilization Programs (CCS) – Pomeroy House
  • Child and Adolescent Crisis Services
  • Collaboration with Law Enforcement
  • Emergency Services Program (ESP)

Adult and Family Services

  • 24-hour Mobile Crisis Response through our Acute Care Services Division
  • Addiction Treatment and Services
  • Community Support Program
  • Court-referred Programs
  • Dialectical Behavior Therapy (DBT)
  • Individual, couples, family and group therapy
  • Medication Management
  • Priority Services for Pregnant and Post-partum Women
  • Psychological testing
  • Psychopharmacology
  • Social Service Agency Consultation and Referral
  • Specialized Group Treatment
  • Transitional Services Program
  • Urgent Care

Child and Adolescent Services

  • 24-hour Mobile Crisis Response through our Acute Care Services Division
  • Anxiety Disorders
  • Attention Deficit/Hyperactivity Disorder (ADHD)
  • Children’s Behavioral Health Initiative (CBHI)
  • Community Services Agency (CSA) Programs
  • Caring Together Continuum Services
  • Disruptive Behavior Disorders
  • Eating Disorders
  • Medication Management
  • Mood disorders including depression and bi-polar
  • Patrick Miller Youth Substance Abuse Program
  • Play Therapy
  • Psychopharmacology evaluations
  • Therapeutic After-School Program (“Options for Youth” and “South Forty”)
  • Therapy For Individuals, Families, and Groups
  • Trauma Evaluations and Treatment
  • “Wrap-around” Services

Community Services

  • Adult Community Clinical Services (ACCS)
  • Medication Management
  • Staffed Community Residences
  • Community Outreach Program
  • Transitional Age Youth Residence
Services by Location

Pittsfield

251 Fenn Street   Map
Child and Adolescent Services
Psychiatric Services
333 East Street   Map
Adult and Family Services
Psychiatric Services
334 Fenn Street   Map
359 Fenn Street   Map
The Brien Center’s
Administrative Headquarters
66 West Street   Map

North Adams

124 American Legion Drive   Map
Acute Care Services
Adult and Family Services
Child and Adolescent Services
Community Services
Psychiatric Services
Outreach Services
37 Main Street Suite 201
Have Hope Peer Recovery Center

Great Barrington

60 Cottage Street   Map
Acute Care Services
Adult and Family Services
Child and Adolescent Services
Community Services
Psychiatric Services